The Friction Paradox–How to Move From Bad to Good
Friction. Just saying the word aloud can feel abrasive. When striving for efficiency and speed, friction is often seen as a negative. Departments may not be in sync, creating internal friction. But if you ask, “Do we really need this rule or metric?” the answer is generally “Yes, because consistent rules protect our brand and […]
Your Least Likely Friend: The Imposter in You!
If you are like many of us, you have experienced imposter syndrome—the feeling that you are not really worthy of what you are doing. You might feel that those around you are truly better equipped, more experienced, or more skillful at their craft. You feel like you aren’t the smartest person in the room. Even […]